General Terms and Conditions of Gentlemen-suits.com

OVERVIEW

This website is operated by Gentlemen-suits.com. By visiting the website and/or making a purchase, you agree to these General Terms and Conditions, as well as all terms, provisions, and related policies referenced via hyperlink. These terms apply to all users of the website, including browsers, sellers, customers, merchants, and/or content contributors. Please read these General Terms and Conditions carefully before using the website. If you do not agree with all the terms, you must refrain from using the website and the services offered. Any new features or tools added to the store also fall under these terms. It is your responsibility to check regularly for any changes; by using or accessing the website after any changes are published, you agree to the updated terms.

Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform to offer our products and services to you.

Section 1 – Online Store Terms

1.1 Minimum Age and Access

By accepting these terms, you represent that you have reached the legal age of majority in your country of residence. If you are a minor, you must have the consent of a legal guardian.

1.2 Prohibited Actions

You may not use our products or services for any illegal or unauthorized purpose. It is prohibited to distribute viruses, worms, or any other form of destructive code via our website. Any violation of these provisions may result in immediate termination of your access to our services.

Section 2 – General Conditions

2.1 Reservation of Services

We reserve the right to refuse access to our services to anyone and to implement changes in our services at any time without prior notice.

2.2 Data Transmission

You acknowledge that your content (with the exception of credit card information) might be transmitted unencrypted over various networks. However, credit card information is always transmitted securely through encrypted connections.

2.3 Reproduction and Reuse

You are not permitted to reproduce, duplicate, copy, sell, or otherwise exploit any part of the service without the express written permission of Gentlemen-suits.com. The headings and titles used in these terms are provided solely for convenience and do not limit the provisions of this agreement.

Section 3 – Accuracy, Completeness, and Timeliness of Information

3.1 Information Provision

Although we aim to ensure that the information available on this website is complete, current, and accurate, we cannot guarantee its accuracy in all cases. You use the information at your own risk and should, where necessary, obtain additional and current information from other reliable sources.

3.2 Historical Information

Some information on this website may be historical and is therefore no longer current. We reserve the right to change the content of the website without any obligation to update it.

Section 4 – Changes to the Service and Prices

4.1 Prices

The prices of our products are subject to change without prior notice. This also applies to any additional costs, including taxes and shipping fees.

4.2 Changes and Interruptions

We reserve the right to modify, suspend, or discontinue our services (or any part thereof) at any time without liability to you or any third party for any damages resulting from such changes.

Section 5 – Custom Made Orders, Adjustments, and Return Policy

5.1 Custom-Made Products

Gentlemen-suits.com specializes in bespoke clothing, including custom-made suits, shirts, trousers, overcoats, jackets, and pre-designed suits. Our user-friendly website allows customers to design their own suit or other garments.

5.2 Return Policy

Since our garments are individually and made-to-measure produced, we do not accept returns. However, if you require minor adjustments, we collaborate with specialized tailors worldwide who can perform necessary alterations on your garment if needed.

Section 6 – Prices and Payment Terms

6.1 Payment

For your orders, you can pay via iDEAL, Visa, MasterCard, Amex, Apple Pay, and Google Pay.

6.2 Payment Process

All payments are processed via secure, encrypted connections. Should a payment not be successful, we reserve the right to cancel the order.

Section 7 – Other Provisions

7.1 Applicable Law and Disputes

All agreements between you and Gentlemen-suits.com are governed exclusively by Dutch law. Any disputes will be submitted to the competent court in the Netherlands.

7.2 Changes to the General Terms and Conditions

Gentlemen-suits.com reserves the right to amend these General Terms and Conditions at any time. Amendments will be published on the website with a clear update notice and, where applicable, communicated via email to existing customers. By continuing to use our website and services after such modifications, you agree to the updated terms. It is your responsibility to periodically review the latest version of these terms.

7.3 Contact Information

For questions, complaints, or other remarks regarding these terms, you may contact us via the contact channels provided on the website.

Section 8 – Intellectual Property Rights

All rights to all content provided by Gentlemen-suits.com – including, but not limited to, texts, images, logos, graphic elements, and software – are exclusively reserved to Gentlemen-suits.com or its licensors. You are not permitted to reproduce, copy, distribute, publish, or commercially exploit any part of these materials without our express written permission. Personal or informational reuse is allowed provided that all copyright and other proprietary notices remain intact and it is clearly indicated that the content is the property of Gentlemen-suits.com.

Section 9 – Amendments to the General Terms and Conditions

Gentlemen-suits.com reserves the right to modify these General Terms and Conditions at any time. Any changes will be published on the website with a clear update notice and, if applicable, communicated via email to existing customers. By continuing to use our website and services after any modifications are published, you agree to the revised terms. It is your responsibility to periodically review the latest version of these terms.

Section 10 – Applicable Law and Dispute Resolution

All agreements between you and Gentlemen-suits.com are governed exclusively by Dutch law. Any disputes arising from or related to these agreements and/or these General Terms and Conditions shall be submitted exclusively to the competent court in the Netherlands. Alternatively, if both parties agree, disputes may also be resolved through alternative dispute resolution methods, such as mediation.

Section 11 – Force Majeure

Neither party shall be liable for the failure or delay in performing their obligations if such failure is due to circumstances beyond their reasonable control. Force majeure includes, but is not limited to, natural disasters, war, strikes, fires, floods, disruptions in telecommunications or power supply, and any other unforeseen events. In the event of force majeure, the affected obligations will be temporarily suspended. Both parties shall engage in good faith discussions to reach a suitable solution.

Section 12 – Contact Information and Other Provisions

For any questions, comments, or complaints regarding these General Terms and Conditions, please contact us at:

• Address: The Netherlands, The Hague

• Email: info@gentlemen-suits.com

Last updated: 13-5-2025